It Operations On-Site

**Objective of job**.
Operate office or shop floor systems at a site, in compliance with applicable ITSM processes, standards
and IT guidelines**Principle activities**
- Collaboration, implementation and potentially operation in the on-site IT, based on valid guidelines and processes (e.g. integrate new hardware components in the infrastructure, build new infrastructure systems according to specifications and guidelines, etc.)
- Advise and instruct colleagues in solving complex inquiries in the area of office and shop floor
- Supervise and monitor IT infrastructure in the first level support (e.g. by re-starting servers, hardware failure, etc.)
- Track local IT jobs and tasks and mark detected deviations
- Analyze and clarify problems with internal and external partners (e.g. act as contact person and clarify technical issues related to PC-controlled machines with the manufacturers, etc.)
- Create and provide solutions for complex problems in the know...