Job Description
Join Jolera as an IT Program Director, focusing on customer technology needs and strategic planning to enhance service delivery. Foster relationships and drive results in this significant role.
In the role of Program Director, you will report directly to the Senior Director, Program Delivery and be pivotal in customer relationship management for both direct and channel accounts. Your expertise in IT Service Management and sales will help you retain and expand customer portfolios effectively. By ensuring alignment between technology solutions and business requirements, you can lead impactful IT strategies that resonate with clients.
Key Responsibilities:
• Coordinate with stakeholders for technology requirements
• Execute technology planning sessions with clients
• Ensure effective communication through regular updates
• Manage projects and onboarding initiatives
• Handle customer agreements and invoicing
Requirements:
• Over 10 years of relevant IT experience...
In the role of Program Director, you will report directly to the Senior Director, Program Delivery and be pivotal in customer relationship management for both direct and channel accounts. Your expertise in IT Service Management and sales will help you retain and expand customer portfolios effectively. By ensuring alignment between technology solutions and business requirements, you can lead impactful IT strategies that resonate with clients.
Key Responsibilities:
• Coordinate with stakeholders for technology requirements
• Execute technology planning sessions with clients
• Ensure effective communication through regular updates
• Manage projects and onboarding initiatives
• Handle customer agreements and invoicing
Requirements:
• Over 10 years of relevant IT experience...