Job Description
At the heart of our not‑for‑profit organisation is a commitment and a motivation to make the future‑saving experience a simple one for our members. We champion fairness and simplicity, not profit‑chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.
What You'll Be Doing
As part of the IT Service Management team you will be required to own and manage your assigned process as well as providing cover and support for the other processes in the area.
Design, implement, own and manage the Release Management policy, process and procedures ensuring they are relevant and current based on industry and department strategy changes. All documents should be aligned to ITIL best practice and reviewed...