IT Service Desk & Delivery Analyst

Quantrics Enterprises Inc. is seeking an IT Service Delivery Analyst to provide first-line technical support through the Service Desk. This role is essential for ensuring high-quality IT service delivery aligned with business needs.

The ideal candidate will have a Bachelor’s degree in IT or Computer Science, with at least 1 year of experience in IT support. Strong analytical skills and proficiency with ticketing tools such as ServiceNow are required. The position is based in San Mateo, Rizal, Philippines.