IT Service Desk Specialist - Multi-System Ticketing

CompuCom in Mexico City is seeking an Operations Associate to monitor high priority tickets and ensure prompt handling. Responsibilities include escalating issues, documentation, and clear communication with clients. The ideal candidate must have excellent English skills, experience in customer service with US clients, and familiarity with ticketing systems.

This role demands multitasking, independence, and a sense of urgency. Join CompuCom and contribute to high-quality customer service in our digital workplace solutions.