IT Service Manager

Matchtech

📍 fareham, south east, United-Kingdom

Full-time Customer Service Posted June 11, 2026

Job Description

Job Description


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Key Responsibilities

  • IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead.
  • Technical Support - Provide hands-on support across hardware, software, networks, and user issues.
  • Cloud Administration - Manage and maintain environments in AWS and Azure, including monitoring, access, and configuration.
  • User Lifecycle Management - Handle new user setup, onboarding, permissions, and system access.
  • Vendor & Contract Oversight - Manage remaining third-party providers and ensure smooth transition from outsourced services.
  • Compliance Awareness - Support adherence to security and governance standards; MOD-related compliance knowledge is beneficial but not essential.
  • Service Improvement - Implement processes, docume...