It Servicemax Technical Analyst

**What you will do**
- Follow ServiceMax best practices and enforce data quality policies.
- Support SFMs, custom objects, workflows, triggers, flows, lightning components, Visualforce Pages, custom integrations, SOQL and SOSL queries and web services.
- Work with data provided from and to ERP systems and ETL tools like MuleSoft.
- Provide technical support for ServiceMax users, resolving issues related to system functionality, data accuracy, and performance.
- Monitor and maintain ServiceMax systems to ensure the platform is running smoothly and efficiently.
- Troubleshoot, identify, and resolve user-reported issues, system bugs, and technical problems within the ServiceMax environment.
- Create and manage cases, ensuring issues are tracked and resolved within established Service Level Agreements (SLAs).
- Collaborate with end-users to understand their processes and provide guidance on system functionality when required, best practices, and workflows...