Job Description
Elevate your career as an IT Support Analyst at TD in Dieppe, New Brunswick. Provide professional tech support to clients while honing your skills in a collaborative workplace.
In this key customer-facing role at TD, you will engage in first-level analysis, ensuring operational efficiency. Your responsibility includes delivering technology-based services, maintaining system integrity, and resolving client issues promptly. This position requires you to prioritize tasks effectively and stay updated on relevant tools and procedures.
Key Responsibilities:
- Deliver courteous and productive customer support
- Monitor business applications for availability
- Identify and escalation service delivery issues
- Maintain accurate reports and documentation
- Collaborate with team to resolve critical service issues
Requirements:
- Undergraduate degree or Technical Certificate
- Proficient knowledge of techn...