Job Description
Job Title: IT Support Engineer
Location: Reston, VA (REQUIRED)
About This Role:
This role will provide frontline technical support to employees, ensuring a seamless end-user experience across hardware, software, and workplace technology. You’ll play a key role in employee onboarding and offboarding, workstation lifecycle management, and the delivery of exceptional service, including white‑glove support for executive leadership.
This is an excellent opportunity for a hands-on IT professional who enjoys problem-solving, working directly with users, and contributing to a collaborative, fast-paced environment.
WhatYou’llDo
Serve as the primary local IT support resource for workstation setup, deployment, and distribution
Install, configure, upgrade, and troubleshoot workstation operating systems, desktop hardware, and peripheral devices for both on-site and remote users
Respond to use...