Job Description
A rewarding and challenging experience awaits you at Hotel X Toronto, A Destination By Hyatt Hotel. We are an International Hotel Company and pride ourselves on delivering a novel approach to hospitality. At Hotel X Toronto we are dedicated to providing kind, unpretentious, customer-focused service that has resulted in numerous awards over the years. Hotel X Toronto will offer luxury in a relaxed setting right on the water and will play a role in the community beyond that of a traditional hotel.
Duties & Responsibilities:
- Provide 1st level support for all hardware and software problems reported, documenting problems and solutions as required.
- Escalate and route complex or unsolved problems.
- Perform new installations and updates for IT equipment, including desktops, laptops, printers, etc.
- Provide basic training to end users on both hardware and applicable software.
- Identify o...