Job Description
CSM Engineering Hardware – Shah Alam, Selangor
Responsibilities
- Install and configure hardware and software components.
- Repair or replace damaged hardware.
- Upgrade systems to enable compatible software.
- Install and upgrade antivirus software.
- Travel to branch sites.
- Perform tests on new hardware and software.
- Define software, hardware and network requirements.
- Troubleshoot hardware and software issues.
- Desktop and Printer maintenance services.
- Provide technical support on IT equipment eg: PC’s notebook, server, printer, peripherals and networking.
- Data security, privacy and access controls on files, folders and share folder.
- Positive, communicative and user-oriented attitude.
- Got sense of urgency and capable to handle tense situation.
- To identify and provide daily IT support in troubleshooting of PCs. server, printers, software ...