Job Description
Location, Type, Skill, Responsibilities & More
IT Support Specialist
Location: Luzern, Switzerland
Type: Dispatch / Part-time
Hours: 10-20 hours per week
Company: BCIC Swiss GmBH | Best Connect International Company
Description: BCIC Swiss GmBH is looking for an on-site IT Support Specialist in Switzerland.
Responsibilities:
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows XP, 7, 8.1, 10, and Microsoft Office 2010.
- Support Cisco Jabber and basic Mac OS to assist Apple PC users.
- Install, upgrade, support, and troubleshoot printers and hardware.
- Perform preventative maintenance on computers, laptops, and printers.
- Perform r...