Job Description
IT Support Specialist
BCIC Swiss GmbH | Best Connect International Company is looking for a full‑time on‑site IT Support Specialist in Switzerland.
Location
Geneva, Switzerland
Type
Full time
Hours
8 hours per day
Responsibilities
- Provide first- or second-level contact and problem resolution for customer issues.
- Work with third‑party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS, Mac OS & Microsoft Office.
- Support Cisco Jabber and other authorized desktop applications.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Perform general preventative maintenance tasks on computers, laptops, and printers.
- Perform remedial rep...