Job Description
Location: Via Maspoli 18, 6850 Mendrisio, Switzerland
Type: Part-time
Hours: 10-20 hours per week
Job Description
BCIC Swiss GmBH | Best Connect International Company is seeking an on-site IT Support Specialist in Switzerland.
Responsibilities
- Work with third-party vendors to resolve complex AV issues.
- Provide timely updates on issue status and resolutions.
- Maintain ticket updates for all incidents.
- Install, upgrade, support, and troubleshoot Windows OS (XP, 7, 8.1, 10) and Microsoft Office 2010.
- Support Cisco Jabber and basic Mac OS support for Apple PC users.
- Support printers and computer hardware, perform preventative maintenance, and remedial repairs.
- Use diagnostic tools to troubleshoot network connectivity and hardware/software issues.
- Have a broad understanding of IT, including networks, servers, AV, smart devices, and telecoms.
- Work effect...