IT Support Technician - Elk Valley Resources
G
Glencore Canada
📍 sparwood, bc, Canada
Job Description
Join Elk Valley Resources as an IT Support Technician on-site in beautiful British Columbia. This role focuses on delivering essential desktop support services in a mining and industrial setting.
Reporting directly to the Supervisor of End User Computing, you will manage both Tier 1 and Tier 2 support for various technologies. Your expertise will be vital in maintaining hardware, configuring systems, and assisting users. Collaboration with vendor support and internal teams will also be a crucial part of your daily tasks to ensure smooth operations.
Key Responsibilities:
• Deliver on-site and remote support for desktops and peripherals
• Troubleshoot and maintain IT equipment in various environments
• Document all activities through the IT ticketing system
• Coordinate with stakeholders for sourcing IT assets
• Develop training materials for end users on IT systems
Requirements:
• Two years of IT experience in an industrial setting
• Proficient in Microsoft...
Reporting directly to the Supervisor of End User Computing, you will manage both Tier 1 and Tier 2 support for various technologies. Your expertise will be vital in maintaining hardware, configuring systems, and assisting users. Collaboration with vendor support and internal teams will also be a crucial part of your daily tasks to ensure smooth operations.
Key Responsibilities:
• Deliver on-site and remote support for desktops and peripherals
• Troubleshoot and maintain IT equipment in various environments
• Document all activities through the IT ticketing system
• Coordinate with stakeholders for sourcing IT assets
• Develop training materials for end users on IT systems
Requirements:
• Two years of IT experience in an industrial setting
• Proficient in Microsoft...