IT Support Technician
Acquire Intelligence
📍 Quezon City, Metro Manila, Philippines
Job Description
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world
Job Title: Mid-Level IT Support Desk Technician (with Cybersecurity Focus)
About the Role
We are seeking a skilled and customer-focused Mid-Level IT Support Desk Technician with a strong understanding of cybersecurity best practices . This role involves providing technical support to end-users, troubleshooting hardware and software issues, and ensuring secure IT operations across the organization. You will act as a key point of contact for resolving technical problems, implementing security measures, and escalating complex issues when necessary.
Key Responsibilities
- Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, an...