IT Technical Support

On-site - Bacolod 1-3 Yrs Exp Bachelor Part-time

Job Description

• Provide technical support via email, phone, chat and ticketing system for email services (Exchange, Outlook, Google Workspace), VOIP services, and computer-related issues.
• Troubleshoot and resolve technical issues related to email and account logins, password resets, account configurations, and email client setup, and account management across various platforms and services.
• Collaborate with IT teams to allocate and resolve complex technical issues promptly.
• Assist in onboarding new employees and contractors onto tech resources.