IT Technical Support Officer
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Innovato Information Technology Solutions
📍 , Laguna, Philippines, Laguna, Philippines
Job Description
Innovato Information Technology Solution
Location: LIIP Gardenia Bakeries PH Inc.
Work setup: Fully on-site
IT Tech Support Officer
Technical:
- Installing and configuring computer hardware operating systems and applications;
- Monitoring and maintaining computer systems and networks;
- Talking staff/clients through a series of actions, either face-to-face or over the telephone to help set up systems or resolve issues;
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
- Replacing parts as required;
- Providing support, including procedural documentation and relevant reports;
- Helping the Team Lead in analyzing reports and improving systems, processes based on the findings of the reports
- Following diagrams and written instructions to repair a fault or set up a system;
- Supporting the roll-...