IT Technical Support

Assist in the monitoring, maintenance, and support of IT infrastructure including networks, servers.
Respond to and troubleshoot hardware and software incidents, escalating where necessary.
Support IT service desk functions and ensure timely resolution of end-user issues.
Help implement infrastructure upgrades, patches, and updates.
Document procedures, configurations, and incident resolutions to build internal knowledge base.
Participate in projects related to system optimization, automation, and IT security enhancements.
Collaborate with cross-functional teams to deliver IT services aligned with business needs.
Can setup and manage cctv devices.
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