Job Description
Overview
Provide technical support for hardware and software issues. Assist users in troubleshooting and resolving IT-related problems. Manage and maintain IT infrastructure components. Document and track support requests using a ticketing system. Collaborate with other IT staff to enhance system performance and security.
Responsibilities
- Provide technical support for hardware and software issues.
- Assist users in troubleshooting and resolving IT-related problems.
- Manage and maintain IT infrastructure components.
- Document and track support requests using a ticketing system.
- Collaborate with other IT staff to enhance system performance and security.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1-3 years of relevant experience
- Skills and Competencies: Proficiency in SQL; strong problem-solving skills
- R...