Job Description
What you ’ll doSupport the transition to a new service management platform Design, develop, and implement custom applications and integrations on the ServiceNow platform to meet business requirements. Configure ServiceNow modules, workflows, and user interfaces to optimize functionality and user experience. Develop and maintain integrations between ServiceNow and other enterprise systems using APIs and other integration tools. Identify opportunities for automation within ITSM processes and implement solutions using ServiceNow capabilities.
As a member of the IT Service Management (ITSM) team, you will be responsible for designing, developing, and implementing solutions on the ServiceNow platform to enhance our IT service delivery. You will collaborate with cross-functional teams to ensure the successful integration of Device42 CMDB and ITSM tool(s), aligning with industry best practices and organizational requirements. Specifically, you will: