Job Description
Position Overview: We are looking for a Quality Assurance Engineer with 2-7 years of experience in software testing, preferably in IT Service Management (ITSM) and networking-related products. The ideal candidate should have a strong understanding of manual testing concepts, defect tracking, test case execution, and basic automation fundamentals. Knowledge of networking protocols and troubleshooting is a plus.
Role & Responsibility:
- Perform manual and automated testing to ensure product quality.
- Develop, execute, and maintain test cases, test scripts, and test plans based on product requirements.
- Conduct functional, regression, performance, and integration testing for ITSM-related products.
- Identify, document, and track bugs and defects in the issue tracking system.
- Work closely with development and product teams to understand technical requirements and business...