IVR Developer for Envision Technology
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Envision Technology Solutions
📍 toronto, on, Canada
Job Description
Become a key player at Envision Technology Solutions in Toronto as an IVR Developer. This position emphasizes your expertise in DTMF IVR application development and various Cisco technologies.
With over four years of experience, you’ll collaborate on DTMF IVR application development within the Contact Center environment. Proficiency in Cisco Call Studio, Cisco CVP, and VXML Server is essential. Additionally, familiarity with UCCE, integration, and Cyara testing tools will be required to enhance our IVR solutions.
Key Responsibilities:
• Develop DTMF IVR applications using Cisco technologies
• Collaborate with UCCE for seamless IVR integration
• Implement routing scripts and manage CTI variables
• Utilize Cyara testing tools to ensure application quality
• Troubleshoot and optimize IVR applications for performance
Requirements:
• Minimum of 4 years experience in IVR application development
• Proven knowledge of Cisco Call Studio and CVP
• Familiarity wit...
With over four years of experience, you’ll collaborate on DTMF IVR application development within the Contact Center environment. Proficiency in Cisco Call Studio, Cisco CVP, and VXML Server is essential. Additionally, familiarity with UCCE, integration, and Cyara testing tools will be required to enhance our IVR solutions.
Key Responsibilities:
• Develop DTMF IVR applications using Cisco technologies
• Collaborate with UCCE for seamless IVR integration
• Implement routing scripts and manage CTI variables
• Utilize Cyara testing tools to ensure application quality
• Troubleshoot and optimize IVR applications for performance
Requirements:
• Minimum of 4 years experience in IVR application development
• Proven knowledge of Cisco Call Studio and CVP
• Familiarity wit...