Java Developer with Amazon Connect
C
Cynet systems Inc
📍 región valparaíso, región valparaíso, Chile
Job Description
Job Description:
- Experience with automation and scripting (e.g., Java or GoLang).
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR).
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
- Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills.
- Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation.