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Job Summary:

We are seeking a proactive and detail-oriented Application Support Engineer to

provide critical support across our operational systems, including ServiceNow FSM,

custom-built applications, Trident Care Online, and DDF platforms. The ideal

candidate will play a vital role in ensuring application stability, resolving issues, and

providing stellar user support. This role requires technical troubleshooting skills,

application knowledge, and the ability to coordinate with engineering, product, and

operations teams to ensure smooth functioning of business-critical systems.

What We’re Looking For (Qualifications)

Education:

Bachelor’s degree in Information Technology, Computer Science, or a related

technical field.

Experience:

 3+ years of experience in application support, IT operations, or technical

support roles.