Journey Consultant

Adobe

📍 Canada, Canada, Canada

Full time Business Operations Specialists Posted March 01, 2026

Job Description

Role Summary 

The Customer Journeys Delivery Consultant leads complex marketing technology implementations across B2B and B2C customers, with a strong focus on Adobe Customer Journey solutions (AJO, Campaign, Marketo, Target). This role combines technical delivery leadership, marketing automation expertise, and consulting capabilities to drive value for our customers and support the growth of our product offerings. 

What You’ll Do 

  • Lead and implement marketing automation and customer journey solutions across B2B and B2C customers, leveraging hands‑on experience with marketing technologies to deliver Adobe Customer Journeys technology—including Adobe Journey Optimizer (AJO), Marketo, Adobe Campaign, Adobe Target, and broader Adobe Experience Cloud.

  • Drive marketing personalization, experimentation, and optimization strategies that improve customer engagement, increase conversion, and enhance overall market...