Job Description
Job Description
2nd and 3rd level support and escalations of IT support tickets, Jira management and Jira automationDeal with network related issuesVisit new locations for network and IT configuration and installationMDM management across our hardware fleet (Android, iOS, Windows and Mac) using Intune, Jamf and WorkspaceOne UEMMaintain automations written in Python or built on platforms such as n8n and Okta Workflows - reading executions, troubleshooting issues, and suggesting improvementsBring new automation ideas to connect systems and sync data across toolsTackle IT security reports and incidents related to internal infrastructure, as well as understanding product-side issues when they ariseMaintain accurate inventory and ensure every action and asset is traceableQualifications
Strong problem-solving ability, including digging into logs and documentation to understand ...