Job Description
Reports to: Cluster IT Manager
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Location: North London (multi-site working required)
Contract: Permanent
Pattern: Full Time (37.5 hours per week, shift rota between 07:00 - 18:00)
This is a development role designed for someone looking to build a career in IT support.
What you'll be doing:
- Providing IT support across one or more schools, diagnosing and resolving common technical issues
- Managing and progressing support tickets in line with SLAs
- Maintaining clear communication with users throughout issue resolution
- Supporting devices including Windows, macOS and ChromeOS, troubleshooting basic network and connectivity issues
- Supporting classroom technology an...