Job Description
Role: Contact Center – Customer Support
Designation: Tr. Customer Support Representative – Mobile Support
Level 1
Department: Operations
Reports to: Team Leader
Summary:
Tr Customer Support Representative for Mobile/ Fixed line provides day-to-day operational support via inbound calls and web support via live chats, emails and portal activities. This role is for someone who excels at problem solving and multi-tasking while providing “white glove” customer service and satisfaction.
Responsibilities: