Junior Technical Customer Operations (all genders)

LucaNet

📍 remote, de, remote, de, Germany

Full-time Computer Occupations Posted February 28, 2026

Job Description

The Role

As a Technical Service Engineer, you will play a critical role in implementing our software at new and existing customers. Your technical expertise will ensure seamless installation, configuration, administration of our software and related systems.

What you'll do

  • Responsible for whole technical onboarding of our new customers and maintaining the existing ones
  • Responsible for technical kickoffs to installation up to customer acceptance
  • Install, configure, administer LucaNet software and ETL interfaces at customers
  • Install, configure, administer relational database management systems
  • Provide technical advice to professional and IT department
  • What you bring to the table

  • Work experience in Tech Support or Operational Services with training in IT profession or similar
  • Knowledge of Database systems and SQL queries
  • Knowledge of ...