Key Account Manager

We are looking for a passionate and commercially minded Key Account Manager to take ownership of our Spanish-speaking VIP customer base. In this role, you will be responsible for driving player retention, engagement, and long-term loyalty by delivering a highly personalised and compliant customer experience. Acting as the primary point of contact for high-value players, you will combine relationship‑building expertise with data‑driven insights to optimise performance, protect revenue, and enhance overall customer satisfaction. This is an exciting opportunity for someone who thrives in a fast‑paced environment and is motivated by delivering measurable impact.

• Developing and communicating the Key Account retention strategy focusing on customer satisfaction and long‑term loyalty.
• Building strong relationships with our customers, adhering to relevant procedures and compliance requirements, including prof...