Job Description
Overview
Key Account Manager role at CommerceV3, a leading eCommerce solutions provider, to drive account growth, strengthen customer relationships, and ensure exceptional retention across the US customer base. Fully remote, LATAM-based role.
Key Responsibilities
- Manage and grow existing customer accounts (upsell, cross-sell, retention).
- Build strong client relationships and act as a trusted advisor.
- Conduct strategic reviews and ensure clients achieve eCommerce growth objectives.
- Collaborate with cross-functional teams (success, sales, marketing, product).
What We’re Looking For
- 3–5 years’ experience in Account Management / Client Success / Business Development (preferably in eCommerce, SaaS, or digital marketing with US clients).
- Strong communication & relationship-building skills.
- Knowledge of the eCommerce ecosystem & digital growth strategies.