Kitchener Senior Specialist in HRSD

Sonova AG

📍 kitchener, region of waterloo, Canada

Full-time Other-General Posted June 06, 2026

Job Description

Step into the role of Senior HRSD Specialist at Sonova in Kitchener, Ontario. This onsite position emphasizes collaboration with global developers to enhance HRSD solutions on the ServiceNow platform.
Your responsibilities will include configuring and maintaining HRSD workflows while gathering requirements from HR stakeholders. You will effectively administer the ServiceNow platform, troubleshoot incidents, and provide training to HR users. This role is critical for ensuring compliance with ServiceNow governance and best practices.
Key Responsibilities:
• Configure and develop HRSD workflows and interfaces
• Administer the ServiceNow HRSD platform
• Partner with IT developers for effective alignment
• Design solutions based on HR stakeholder feedback
• Maintain documentation and train HR users
Requirements:
• Bachelor’s degree in Computer Science or equivalent
• At least 3 years of ServiceNow expertise
• Required: ServiceNow Certified System Administrat...