Knowledge Content Architect – Tech Support

Optum

📍 Manila, Metro Manila, Philippines

Full-time IT & Technology Posted March 03, 2026

Job Description

A leading health care technology company in the Philippines is seeking a professional to develop and manage content for knowledge bases. The ideal candidate will have over 5 years of customer service experience and at least 2 years in technical writing or knowledge management. Key responsibilities include content development, facilitating feedback sessions, and improving knowledge management processes. This position offers a range of benefits including medical coverage from day one and a retirement plan.
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