L1 Support Engineer

Kognivera

📍 Región Centro, Jalisco, Mexico

Full-time Instalación - Mantenimiento - Reparación Posted March 03, 2026

Job Description

Job Description: L1 Linux/GCP Support Engineer (Mexico)

Position : L1 Linux/GCP Support Engineer

Employment Type : Full-time

Job Summary

We areseekinga skilled and motivatedL1 Linux/GCP Support Engineer to provide technical support for our cloud-based infrastructure, primarily focusing on Google Cloud Platform (GCP) and Linux environments. As an L1 engineer, you willbe responsible forhandling first-level support tasks, including monitoring, troubleshooting, and resolving technical issues. You will work closely with higher-level support engineers and system administrators to ensure the stability and efficiency of our systems.

Key Responsibilities

  • Monitor and respond to system alerts, incidents, and requests in a timely manner.
  • Troubleshoot and resolve basic technical issues related to Linux servers, GCP services, and network connectivity.
  • Assist inconfiguri...