L2 IT Support Technician - MSP

Robert Half

📍 Australia, New South Wales, Australia

Full-time Computer Occupations Posted February 20, 2026

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Job Description

THE COMPANY: 
This company is a mid-market Australian IT Managed Service Provider who operate in multiple locations across Australia.
South Sydney location with free parking.
Fast-paced environment in an established yet growing business.
Broad and varied hands-on role involving a mix of remote and onsite support.
Friendly and supportive culture with a 'family feel'.
Ongoing training.
Hybrid working - once trained up - 3 days in office, 2 days WFH.
ROLE SNAPSHOT: 
Responsible for providing Level 2 IT Support to various mid-market customers - onsite and remote.
You'll undertake a very broad role involving support & troubleshooting across desktop hardware/software, network connectivity, printers, mobility etc/
Key elements of the role: 
Level 2 IT Helpdesk Support to troubleshoot and resolve customers desktop hardware/software, server, and network-related issues.
Suppo...
                

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Job Details

Location

Australia, New South Wales, Australia

Job Type

Full-time