Job Description
Description
***They will be traveling between lab/office sites. There are buses that they can use or they can walk, or drive. Mileage will be paid if they drive between sites (must have proper documentation).
***required to be on call until 11:00pm Monday-Sunday once every 4 weeks.
L2:
- Provide insight into ticket tracking and lab issues
- Troubleshoot a variety of servers and isolate the problem that the server is encountering.
- Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
- Update firmware on servers to ensure the latest version is installed.
- Configure IP addresses and default login credentials on servers.
- Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installi...
***They will be traveling between lab/office sites. There are buses that they can use or they can walk, or drive. Mileage will be paid if they drive between sites (must have proper documentation).
***required to be on call until 11:00pm Monday-Sunday once every 4 weeks.
L2:
- Provide insight into ticket tracking and lab issues
- Troubleshoot a variety of servers and isolate the problem that the server is encountering.
- Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
- Update firmware on servers to ensure the latest version is installed.
- Configure IP addresses and default login credentials on servers.
- Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installi...