Lead Business Operations Analyst - Claims Workforce Analytics

The Opportunity

As a Lead Business Operations Analyst for Claims Workforce Analytics, you will have a strong focus on workforce analytics, requiring consistent delivery of reporting, effective packaging of that information, and confident presentation of findings. This position demands a candidate who can function akin to a Project Manager, demonstrating skills in forecasting, workload planning, and project management to drive operational efficiency and strategic decision-making. The ideal analyst will leverage data-driven insights to optimize workforce operations, predict staffing needs, and contribute to comprehensive workforce planning strategies aligned with business objectives. They will also be responsible for analyzing trends, identifying patterns, and translating complex data into actionable recommendations for management.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can ...