Lead Customer Service

ThermoFisher Scientific

📍 Lagunilla, Costa Rica, Costa Rica

Full-time other-general Posted February 27, 2026

Job Description

**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Office

**Job Description**

Thermo Fisher Scientific Inc. (NYSE: TMO) is a global leader in serving science, generating approximately $40 billion in annual revenue. Our mission is to help customers make the world healthier, cleaner, and safer. We support scientists and innovators across life sciences, diagnostics, and applied markets through brand new technologies, streamlined services, and trusted global brands.

To learn more, visit www.thermofisher.com.

**Position Summary**

Located in our Shared Service Center in Costa Rica, the Customer Service team is crucial to providing a smooth experience for clients throughout the entire order process. This includes invoicing, administration, quotations, order management, and master data.

As a Lead Customer Service Representative, you will demonstrate exceptional service standards and guide team membe...