Lead - Knowledge Management

Sutherland

📍 Taguig, Metro Manila, Philippines

Full-time Other Posted February 28, 2026

Job Description

Company Description

Department: Knowledge Management (KM)

Job role: Content Lead

Summary:

We are seeking a highly experienced and motivated Content Lead to oversee and guide our content creation efforts on process documentation and knowledge base development. As a Content Lead you will be responsible for our client’s voice and meet business objectives. You will play a key role in developing content strategies, coordinating content projects, and maintaining consistency across various digital platforms.

Job Description

Responsibilities

Content Leadership

  • Collaborate with stakeholders to gather, analyze, and document their existing processes.
  • Develop and maintain a comprehensive knowledge base, ensuring accuracy, clarity, and user-friendliness.
  • Implement and manage a content management system (CMS) to organize and categorize knowledge base content.
  • Crea...