Lead Professional Services Engineer, Actimize

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

What’s this role all about

You’ll join a team that designs, configures, and delivers technical solutions that help clients solve real problems, with a strong focus on NiCE Actimize-based implementations and data-driven integration work. In this role, you’ll evaluate requirements, translate them into system specs and standards, customize and enhance existing solutions (often using SQL and related technologies), and own testing and approvals to ensure quality before release.

Day to day, you’ll troubleshoot and resolve complex issues through root cause analysis, collaborate through peer code reviews, and use core software engineering tools and processes to deliver reliab...