Lead ServiceNow DeveloperGravity IT Resources
Gravity IT Resources
📍 Seattle, Washington, United States
Job Description
Job Title: Lead ServiceNow Developer
Location: Remote
Job Type: Direct Hire
Role Overview
The Level 3 Support Service Technician will be responsible for providing advanced technical support and troubleshooting for complex issues within our client’s ServiceNow environment. This role requires a deep understanding
of ServiceNow’s platform, architecture, and best practices. The technician will work closely with other teams to identify, diagnose, and resolve technical problems, ensuring the optimal performance and availability of customer ServiceNow instances.
Key Responsibilities
• Advanced Troubleshooting: Diagnose and resolve complex technical issues related to ServiceNow’s platform, including incidents, problems, and changes.
• ServiceNow Development: Develop and customize ServiceNow applications, workflows, and scripts to meet specific business requirements.
• Platform Optimizatio...