Learning and Development Manager
Shipway by Unicommerce
📍 India, Haryana, India
Job Description
Job Title: Manager - Learning & Development
Location: GGN
Type: Full-time
Role Purpose
We are looking for a strategic and hands-on L&D to drive continuous capability building across the organization. The role will focus on enhancing performance through structured learning interventions, especially for Sales, Customer Success, and Operations teams.
Key Responsibilities
• Own and drive the Learning & Development strategy aligned with business goals
• Conduct training needs analysis in collaboration with business stakeholders
• Design and deliver sales, product, leadership, and behavioral training programs
• Create learning content such as training modules, playbooks, SOPs, and assessments
• Strengthen sales effectiveness through training on closing, objection handling, negotiation, and product knowledge
• Partner with functional leaders to...