Job Description
Performs multiple duties in processing invoices, maintaining billing records, and ensuring customer complaints are handled professionally and timely._x000D_
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Researches, resolves, and answers customer inquiries on service failures and billing problems applying customer relations policies. Monitors that batches of airway bills are manifested and that duty and tax paperwork are submitted for invoicing in a timely manner. Issues credits/debits to customer accounts as warranted. Assigns and updates accounts numbers in CHEERS Maintains management and related departments updated on new, crucial, and recurring problems. Presents alternatives. Verifies accuracy of customer invoices and mails them out. Keeps accurate, organized, and updated records of invoice registers, duties and taxes, airway bills, customer files, and all other related paperwork. Prepares cash receipts and bank deposits.
High School Graduate/Equivalent. Two (2) Years of college in Accounting or B...