Loadshift Operations Coordinator

The Operations Team is responsible for coordinating freight jobs, building strong relationships with shippers and carriers, and ensuring smooth logistics operations across Australia.

• Drive award rates by ensuring freight jobs get matched and awarded efficiently
• Generate revenue by actively coordinating jobs to achieve GMV growth targets
• Build and maintain strong clientele relationships with shippers to turn them into repeat platform users
• Expand and cultivate a reliable carrier network directory through effective matching and relationship management
• Monitor newly posted freight jobs to ensure they receive timely and appropriate attention
• Communicate with shippers to confirm job details, answer inquiries, and support job awarding
• Coordinate daily transport movements and proactively reschedule shipments when disruptions occur
• Assist carriers in quoting on jobs that need additional support and guide shippers in selectin...