Job Description
Key Responsibilities:
Team Lead Dutie
Establish and execute the processes and procedures
Establish and manage the achievement of Key Performance Indicators (KPIs)
Monitor and evaluate all processes and implement improvement to ensure clients receive appropriate and high-quality services as committed
Perform daily and monthly auditing of work processes
Monitor and assist team members in the daily operation aspects of the project including reviewing the status and performance against targets, performing root cause analysis of variances and making improvements to meet the targets
Coach, guide and train team members by providing excellent service
Provide assistance to team members in accordance with established practices and procedures
Provide reports as agreed with client
Assist in hiring, selection and training of new team members.
Job Requirements and Credentials:
College degree
2-3 years experience
Experience in logistics industry is required
Team Lead Dutie
Establish and execute the processes and procedures
Establish and manage the achievement of Key Performance Indicators (KPIs)
Monitor and evaluate all processes and implement improvement to ensure clients receive appropriate and high-quality services as committed
Perform daily and monthly auditing of work processes
Monitor and assist team members in the daily operation aspects of the project including reviewing the status and performance against targets, performing root cause analysis of variances and making improvements to meet the targets
Coach, guide and train team members by providing excellent service
Provide assistance to team members in accordance with established practices and procedures
Provide reports as agreed with client
Assist in hiring, selection and training of new team members.
Job Requirements and Credentials:
College degree
2-3 years experience
Experience in logistics industry is required