Mainframe Software, Technical Support Engineer - Storage Management
Broadcom Inc.
📍 United States, Rhode Island, United States
Job Description
Please Note
:1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)
2. If you already have a Candidate Account, please Sign-In before you apply.
Job Description:
Job Description
This position is responsible for providing technical support for complex issues involving Mainframe Storage Management software to ensure our customers achieve their desired business outcomes. Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and clear communications.
#Broadcomsoftware
Key Responsibilities
Prioritize and balance workload to effectively manage multiple concurrent cases. Collaborate with other team members in case management and resolution.
Analyze customer provided data and perform research to fo...