Job Description
Housing
Maintenance Assistant
Grade G - £26,824 to £28,598 per annum
37 hours per week
2 x Permanent Post
Responsibilities
We are looking for an enthusiastic, self‑motivated and committed team player to join our Repairs and Maintenance Team in Asset Services. The role involves managing WDC’s housing repairs and maintenance for tenanted properties and acts as the front line within our Contact Centre.
The incumbent will handle incoming calls, arrange inspection appointments and issue appropriate work orders to contractors, maintain a high level of organisation with administrative and service support tasks, engage with customers and contractors, and support the administration of works through to satisfactory completion.
Key duties include assessing and resolving enquiries and service requests from tenants via telephone and electronic channels, making decisions within established procedures and quality standards to m...