Manager - Advanced Technical Support

Schneider Electric

📍 Macquarie Park, New South Wales, Australia

FULL_TIME Operations Specialties Managers Posted June 14, 2026

Job Description

Manager, Advanced Technical Support (Electrical Engineering & Power Systems Focus) We have an exciting opportunity for a Manager, Advanced Technical Support to lead a team of senior electrical and power systems technical professionals responsible for delivering advanced troubleshooting, root‑cause analysis, and escalated support for electrical, energy management, automation, and industrial solutions for high‑value customers. This role ensures complex electrical and electromechanical issues are resolved efficiently, identifies trends to drive product, system, and service improvements, and elevates the overall Schneider Electric customer support experience. The Manager provides operational leadership, deep technical coaching, and strategic oversight to ensure alignment with organisational priorities. You are innovative and strategic, focused on defining and supporting new models of advanced electrical technical support to produce premium service offerings for our customers. You are custo...