Job Description
About the Role
As a Manager of Account Management, you will play a critical role in ensuring merchant success. This role is going to be split between leading a team focused on upselling and cross‑selling additional services and optimizing operational performance to ensure merchant success. Account Managers within the Canadian Enterprise segment act as trusted advisors, using data and insights to craft strong narratives that highlight Uber's value proposition, impact, and growth. By engaging stakeholders at all levels, you and your team will drive revenue expansion, implement upsell initiatives, and develop innovative strategies to strengthen and scale partnerships.
What You’ll Do
- Lead a team of Account Managers, ensuring a timely and accurate execution with the assigned portfolio, in order to drive customer retention and expansion, and effectively identify and solve potential issues.
- Manage relationships with key res...